Please read carefully. Your signature reflects your understanding and agreement to these stated policies.

There are NO REFUNDS. If you are concerned about being unable to attend this workshop after registering, I strongly suggest you consider the Purchase Policy Protection (see below for applicable terms and cost) below as an add on! Refund approval and dispersal of funds will be determined by Purchase Protection LLC.

CANCELLATION & REFUND POLICY

I recognize and appreciate the investment of both your time and money as you start (or continue) your birth professional journey. I want you to succeed and I will do whatever I can to support you on this path, before, during and after the workshop time period. In order to honor your commitment.

What if I can no longer attend the workshop I am registered for and it is more than 2 weeks away?

If you are unable to attend the workshop you are initially registered for AND you notify me at least two weeks before the workshop start date, if space is available, you may transfer to another workshop offered by me in the next 12 months ONCE for a $100 additional fee.

It is your responsibility to contact me in writing (email me) at least two weeks prior to the start of the original workshop, to request a transfer. It is also your responsibility at this time to notify me of the replacement workshop (click here for dates) you would like to attend to determine if space is available. Your transfer payment is what confirms your space in the new workshop.

What if I cannot find a new workshop that works with my schedule within the next 12 months?

There is no guarantee about the location or schedule of future workshops. My workshops are in high demand and I limit enrollment so that your experience is personalized and enjoyable. I offer workshops in a variety of formats regularly throughout the year but make no guarantee that the dates or locations of future workshops are compatible with your schedule and location. It is your responsibility to find a workshop that you can attend within the next 12 month. I also reserve the right to reschedule or cancel any workshops planned for the future.

Help - my workshop is less than two weeks away and I need to cancel?

You are unable to transfer to another workshop if your request is within two weeks of the workshop start date. If you cancel within two weeks of the workshop start date, you will forfeit your registration fee in full. I limit the number of attendees and will have turned away others by this time.

What if I miss some of the workshop once it starts?

Once the workshop begins, you are required to attend 100% of the workshop with full engagement. You will not receive a certificate of completion for this workshop if you miss or are unable to engage fully in the complete and entire workshop.

You must be in attendance for the first four hours of the workshop. If you are unable to start the workshop with your cohort, you will have have forfeited your place in the entire workshop and will need to register at full price, for a future workshop date of your choice.

If you miss up to two hours of a workshop, you may book a private session with me at a cost of $100/hour (one hour minimum) to cover the missed content within two weeks of the end of the workshop. It is your responsibility to reach out and schedule with me. You can schedule one hour or two hours at a time. After this is completed, you will receive your certificate of completion promptly.

If you have missed more than two total hours of any workshop, you may attend the missed session(s) in another of my workshops within the next 12 months from the missed workshop end date for a fee of $100. If you are unable to do this, the full workshop fee is forfeited and you are required to re-enroll in a new workshop of your choice with another registration.

What if I miss more than 50% of the workshop?

If you miss more than 50% of the entire workshop, you will need to participate in another complete workshop at your expense.

It is your responsibility to contact me in writing and in a timely manner, of your request to attend a future workshop if space is available.

What if I have extenuating circumstances?

Please reach out to me if there are extenuating circumstances I should be aware of. I have full and final authority to modify these terms on a case by case basis. Your request for a modification due to extenuating circumstances does not indicate that there will be any modifications applied.

What if I do not receive the workshop materials you send me?

A package consisting of the doula manual, a supplementary manual, an activity bag for the workshop, and some tools for your doula bag will be mailed to the address you register with in advance of the workshop.  It is your responsibility to provide an address that is secure and where you reliably receive packages. The package will be shipped with a tracking number that you will receive to your email address. If your materials are delivered (as documented by the USPS) and you are unable to locate them, you are responsible for the cost of a replacement set of materials, which is $50, to be sent to you.  It is your responsibility to inform Sharon Muza in a timely manner that the materials did not arrive.